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Serving KY, TN, IN, MO & IL since 2011+1 (270) 978-2833
Rupala Industrial Supply Co. logoRupala Industrial SupplyPackaging & Warehouse Co.
Shipping & returns

How we get your order to you.

Route delivery

We run two route trucks every Tuesday and Friday covering western Kentucky, western Tennessee, southern Illinois, southern Indiana, and eastern Missouri. Customers on a route receive orders on our equipment with no freight charge.

LTL freight

Pallet orders outside our route footprint ship LTL through our carrier partners. Freight is quoted with each order and added to your invoice at cost.

Parcel

Smaller orders ship UPS Ground from Almo. Most parcel orders placed before 2 PM Central ship the same business day.

Lead times

Returns

Unopened cases or rolls of stock product may be returned within 30 days of delivery for full credit. Custom items, opened cases, and special-order equipment are non-returnable. Call us before sending anything back — we'll issue an RMA number.

Damage claims

If your shipment arrives damaged, note it on the freight bill at delivery, take photos, and call us within 48 hours. We handle the carrier claim on your behalf.

Get a quote

Tell us what you ship, and we'll put a price on it the same day.

Our team responds to most quote requests within four business hours. No account required, no minimums on most items, and a real person on the phone in Almo, Kentucky.